Council warn of rogue traders in flood aftermath

A house in Longside feels the effects of the flood
A house in Longside feels the effects of the flood
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Aberdeenshire Council’s Trading Standards team are advising people to be wary of rogue traders in the aftermath of the flooding.

The Council, in partnership with Citizens Advice, advise claiming on your insurance for any property or possessions damaged in the flooding and to get at least three separate written quotes for items not covered.

Wilma Urquhart, Aberdeenshire Council’s Trading Standards Manager, said: “You should be wary of anyone cold-calling you offering home improvements.

““Having your home flooded is distressing enough as it is, please don’t make it worse by being ripped off.”

The Council warn that many rogue traders use local telephone numbers and false addresses to appear local but are in fact travelling traders.

Residents affected by the flooding are advised to not agree to on the spot house repairs without seeking information from other sources first.

The Council have also asked neighbours to be vigilant and if they suspect the elderly or vulnerable are being targeted then to contact the police.

If there are problems with insurance companies residents should contact the Citizens Advice Consumer Helpline on 03454 04 05 06 in the first instance.

They provide free, impartial advice on your legal rights in the event of a dispute and will refer complaints to trading standards for further help if required.

There is further useful advice about insurance problems on the Citizens Advice website at: http://bit.ly/1PNsKag